Contact Ceri's Cupcakes
I'm so glad you like what you've seen.
Please pop in your details below and I'll be in touch as soon as possible.
Or if you prefer, you can call me on 07917 434 468.
Ceri xx
Please pop in your details below and I'll be in touch as soon as possible.
Or if you prefer, you can call me on 07917 434 468.
Ceri xx
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Ceri's Cupcakes
70 Heol Sirhowy Caldicot Monmouthshire NP26 4RN |
Dietary and Allergen Information.
At Ceri's Cupcakes, I want to help all my customers to make informed choices about my products. If you are adhering to a special diet, or have a food allergy or intolerance, you will find all of the information you need below.
Cross-contamination.
Please note that all my products are baked fresh in my kitchen, which handle ingredients to make all of my products. Whilst I do have processes in place to minimise the risk of cross-contamination, I do have a small kitchen and do not have segregated areas, so cross-contamination of ingredients is possible.
I handle all of the main allergens of dairy, nuts, peanuts, gluten (wheat), egg, sulphites and soya.
Jf you have a serious allergy to any of these allergens, or one which could cause you to have a serious allergic reaction, sadly the only want for you to be 100% safe is not to consume any of my products.
Allergen Labels.
All of the products that I supply you will come with a detailed allergen label. Please read this carefully to ensure that you do not consume any allergens that you are allergic to.
Information for Coeliacs.
I can bake using gluten-free ingredients, but in the interests of your health and safety, I do not claim for these to be gluten-free, as I handle other ingredients in my kitchen containing gluten.
🍰 Terms and Conditions – Celebration Cakes
Thank you for choosing us to be part of your special occasion! Please read the following terms and conditions carefully before placing your order.
1. Booking & Deposits
Cross-contamination.
Please note that all my products are baked fresh in my kitchen, which handle ingredients to make all of my products. Whilst I do have processes in place to minimise the risk of cross-contamination, I do have a small kitchen and do not have segregated areas, so cross-contamination of ingredients is possible.
I handle all of the main allergens of dairy, nuts, peanuts, gluten (wheat), egg, sulphites and soya.
Jf you have a serious allergy to any of these allergens, or one which could cause you to have a serious allergic reaction, sadly the only want for you to be 100% safe is not to consume any of my products.
Allergen Labels.
All of the products that I supply you will come with a detailed allergen label. Please read this carefully to ensure that you do not consume any allergens that you are allergic to.
Information for Coeliacs.
I can bake using gluten-free ingredients, but in the interests of your health and safety, I do not claim for these to be gluten-free, as I handle other ingredients in my kitchen containing gluten.
🍰 Terms and Conditions – Celebration Cakes
Thank you for choosing us to be part of your special occasion! Please read the following terms and conditions carefully before placing your order.
1. Booking & Deposits
- A 50% non-refundable deposit is required to secure your celebration cake order.
- Your booking is only confirmed once this deposit has been received.
- The remaining balance is due no later than 7 days before the collection or delivery date. For wedding cakes, the final balance is due one month before the wedding.
- If you cancel your order less than 7 days before the agreed date, no refund will be given.
- If you cancel more than 7 days in advance, you will not receive your deposit back, but no further payment will be required.
- Refunds will only be considered if the cake is returned in full, uneaten and within 24 hours of collection/delivery for a full investigation.
- Minor changes may be possible up to 7 days before your collection/delivery date.
- Any design changes requested less than 7 days before the event may not be guaranteed and could incur an additional charge.
- All cakes are made in a kitchen that handles gluten, dairy, nuts, and other allergens.
- It is the customer’s responsibility to inform guests of any allergens.
- Specific dietary requirements must be discussed and agreed upon at the time of booking.
- Once your cake has been collected or delivered, responsibility passes to the customer.
- Cakes should be transported flat and stored in a cool place away from direct sunlight and heat.
If the cake is not due to be consumed within 2 hours of collection / delivery, it should be kept cool (preferably refrigerated) and brought to room temperature one hour before cutting. - For best quality, cakes should be consumed within 48 hours.
- If you are unhappy with your cake, please notify us within 24 hours of collection/delivery.
- No refund will be considered without the cake being returned for examination.
- We take pride in our work and will do our best to resolve any concerns fairly.
- We reserve the right to photograph all cakes for marketing and promotional purposes.
- If you do not wish your cake to be shared publicly, please let us know when booking.
